1. Collection of Information

We collect information that you provide to us, and from third parties, and automatically when you become a customer. When using our website and associated social media platforms we collect information associated with your device using cookies and similar technologies. We may also receive information about your location if you share this.

Information You Provide Us

We collect information that you provide to us, including your account and profile information, your purchasing information, your communications, and information that you may provide to us as part of any surveys and contests we may run.

Account and Profile Information. When you create an account with us, we collect information you provide to us, like your name, email address, interests, gender, age, banking, business and profile information.

Purchases. If you purchase or sell products, we collect certain information in order to process your purchases and sales, such as your phone number, address, and payment method (for example, credit card or bank account information).

Communications. When you communicate with us (via email, phone, or otherwise), we store a copy of your communications.

Information from Others We collect information that others provide us, including information from other credit checking companies and any publicly available information.

Other Platforms. We may receive information about you from third-party companies that obtain your permission to share this information with us.

Publicly Available Information. Others may post content using on our social media Platforms that includes information about you (for example, as part of photos or stories). If you are a professional or seller, we may also collect information about you from publicly available sources and make it available as part of our social media Platform. For example, we may receive your name and contact information from industry associations and dealer networks in which you participate and display your affiliation with these organisations.

Our Partners. We may receive information about you from our partners. For example, our credit insurers may update your payment information, advertising partners may help us send communications to your address, and third parties may help us prevent fraud by verifying your contact information.

2. Use of Information

We use the information we collect to provide, sales, service and support in the purchase of Contempo™ Carpets Limited products and services.

3. Sharing Your Information

We DO NOT rent or sell your personal contact information (such as your email address associated with your account registration) to third parties to use for their own marketing purposes.

Corporate Affiliates and Business Transfers

We may share information from or about you with (a) joint ventures  or (b) a potential or actual acquirer, successor, or assignee as part of any reorganisation, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in bankruptcy or similar proceedings). In these cases, their use will be subject to this Privacy Policy.

4. Communications

We will only communicate with you as part of our sales and service in the purchase of Contempo™ Carpets Limited products, and occasionally as a part of any dedicated marketing campaign, special offers, tips, offers, and similar services from Contempo™ Carpets Limited

5. Data Retention

We will keep your information only for as long as you remain a customer of Contempo™ Carpets Limited with an open trading account

Please note that copies of information that you have updated, modified, or deleted may continue to reside in our systems for a period of time, and we may maintain copies of this information as part of our business records.

6. Data Security

We use reasonable and appropriate measures to protect your information from loss, misuse, unauthorised access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the information.

9. Updates to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of our Privacy Policy will govern our use of information about you. If we make material changes to our Privacy Policy, we will notify you by email or by posting a notice on our Platform. By continuing to access or use our Platform after those changes become effective, you are subject to the revised Privacy Policy.

Contempo Carpets Limited
PO Box 1296

Free-phone: 0800 689 4741

Fax: +44 161 332 6221